Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
They do quality work here.
We are first time user of A&S and were so impressed with their scheduling, communication, thorough work and careful attention to details. Highly recommend this company!
Great owners very professional great customer care they do excellent work
Talked to Zack and he was straight up with me. He told me when the guys would be here and was here. Super nice employees and did a great job. Thanks for keeping your promise!
Charlotte in accounting/finance at A&S is a saintly person. She helped our family in a real pinch. We don’t use credit cards and operate only in cash. Needless to say, we weren’t expecting an a/c fan motor to die – it wasn’t in our budget. She worked with us to get it figured out.
Joseph and Cohen, the HVAC technicians, braved our attic in a 108-year-old house and got the job done. We had guests coming later in the evening and it was 95 degrees plus in August. By the time they arrived the heat started to go down and the rooms were starting to cool. They were amazing! God bless them.
I would give more stars if I could. A&S has helped us out more than once. We highly recommended A&S for a/c repair in Sulphur Springs and Hopkins County!
OMGosh people. I came home to my Furbabies without AC this afternoon. I immediately called this company. Immediate response. Put me on the on call list for tonight. Then service guy-Jackie arrived. He worked his magic and got it up and working. So AWESOME and ahhhhhhmazing this service was. TOTALLY RECOMMEND to ANYONE!!!!
These guys are the best! They have been working from sunup to sundown. Yes they are tired but keep on going.
Timely and professional.
Nice people, thank you for ordering the supply I needed and following up with me.. Your office lady is sweet customer service.
Thank you so much A&S Air for the great service by Les!! Thank you to Charlotte Burns and Donna for your help in getting me on the schedule so fast.
My Air Conditioner motor had gone out and I contacted American Home Shield (home warranty) and they sent out Nexgen who was in my area. The guy came out and he started telling me I needed a new motor at $2800.00 but for that kind of money it would be best to replace the entire unit in the attic at $5800.00. He told me that I had a “m” problem and he cannot say the “m” word. He told me if I didn’t get it fixed and sold my house and someone got sick they could sue me. The “m” word supposedly stood for mold. When I told him I was going to get a 2nd opinion, he really did try to use some scare tactics on me.
When I called Charlotte with A&S Air nearly in tears telling her I needed a 2nd opinion, she immediately got me with Donna to get someone scheduled. Les came out and took a dry paint brush and dusted off the wires and showed me what the guy tried to pull over on me. Their price with labor was $1,491.08. I can’t tell you how much I appreciate the honesty, kindness and compassion that was given to me from A&S Air. Great job! Saved me tons of money too.