Testimonials

Thank you so much A&S Air for the great service by Les!! Thank you to Charlotte Burns and Donna for your help in getting me on the schedule so fast.

My Air Conditioner motor had gone out and I contacted American Home Shield (home warranty) and they sent out Nexgen who was in my area. The guy came out and he started telling me I needed a new motor at $2800.00 but for that kind of money it would be best to replace the entire unit in the attic at $5800.00. He told me that I had a “m” problem and he cannot say the “m” word. He told me if I didn’t get it fixed and sold my house and someone got sick they could sue me. The “m” word supposedly stood for mold. When I told him I was going to get a 2nd opinion, he really did try to use some scare tactics on me.

When I called Charlotte with A&S Air nearly in tears telling her I needed a 2nd opinion, she immediately got me with Donna to get someone scheduled. Les came out and took a dry paint brush and dusted off the wires and showed me what the guy tried to pull over on me. Their price with labor was $1,491.08. I can’t tell you how much I appreciate the honesty, kindness and compassion that was given to me from A&S Air. Great job! Saved me tons of money too.

Charlotte in accounting/finance at A&S is a saintly person. She helped our family in a real pinch. We don’t use credit cards and operate only in cash. Needless to say, we weren’t expecting an a/c fan motor to die – it wasn’t in our budget. She worked with us to get it figured out.

Joseph and Cohen, the HVAC technicians, braved our attic in a 108-year-old house and got the job done. We had guests coming later in the evening and it was 95 degrees plus in August. By the time they arrived the heat started to go down and the rooms were starting to cool. They were amazing! God bless them.

I would give more stars if I could. A&S has helped us out more than once. We highly recommended A&S for a/c repair in Sulphur Springs and Hopkins County!

They are the best hands down. I’ve had several HVAC companies out here that couldn’t figure out what the issue was over the course of a couple of years. Jeff/Damon came out on Monday, diaged the problem and had a new circuit board out here two days later under warranty. You just can’t get any better than that in my book!

I thought that Les did very well. He completely serviced both my units and was very thorough about cleaning my compressors. He vacuumed out the leaves in the one that gets a lot of leaves in it. Overall, I am very happy with A&S. I appreciate the break I got with the out of warranty unit last year. If y’all wish, you can put this on Facebook as well.

This is my favorite air conditioning company in Hopkins County! They do great work and are super friendly.

I love this company! A&S has been servicing our units for several years )and except for delay on ordered parts (which is about par for a lot of companies ever since Covid) we’ve had no complaints. Had a compressor quit working on us last night, called them this morning and got immediate response. Problem solved (there was a part failure that apparently is pretty common) and AC is back up and running. Thank you A&S!!!

Very professional and courteous. Too they know their business.

This was my first time using A&S. Called their office to schedule a time. The office was very professional and made you feel welcomed. Their AC tech showed up right away, professionally diagnosed the issue, explained the problem and fixed it up right away. Thanks to Jackie and the A&S Team.

They do quality work here.

Talked to Zack and he was straight up with me. He told me when the guys would be here and was here. Super nice employees and did a great job. Thanks for keeping your promise!